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@my_wedding_day

Wedding Details

Sunday, 05 November 2017 2:00 PM – 3:30 PM Mas Montagnette, 198 West 21th Street, NY +1 843-853-1810

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Getting Started & Tips

getting started

Your First Step

After you receive your Storybook Memories book use the USB cable to plug it into your computer. A folder called MSR will pop-up. Once you click on this you can easily drag and drop your videos onto the device. After the video is uploaded, simply eject the USB drive and your  videos will autoplay on your video book each time you open the book.

How long can the video be?

Your book has 4GB of memory. Depending on your file size, you can load around 2 hours of video(s) with our recommended file settings.

What resolution works best?

We recommend encoding your videos up to 1080p, up to 30 frames per second and 2-8Mbps (2000-8000Kbps). 4K video files will not play on the device. To check if your file fits this resolution right click your video and click properties. If you encounter issues we are happy to convert your video(s) into a resolution that works best on your device.

What file formats does my Storybook Memories book play?

Most standard video file formats will work on your device (MOV, MP4, MPEG, AVI, etc). If you encounter issues (like no files found displayed on your screen), email us your video and we will help you convert it to the correct file type. Email storybookmemoriesforever@gmail.com

Can I format my Storybook Memories book?

Do NOT format your video book. Formatting your device will remove our unique software and break the functionalities that we have created for you. Additionally, formatting your device will void your warranty. To remove files and free up memory, simply move the files you want to delete into the trash.
Storybook Memories

Helpful Tips

Organizing Your Videos

Organize your videos by either renaming the video files into alphabetical order or by adding a number before the file name to make sure your videos autoplay in the order you prefer. You can load photos onto the book as well. Videos will play first then photos at the end. 

Keeping your video book charged

Your video book charges with a standard micro USB cable. A cable is provided for you with your purchase. Your Storybook Memories book takes about an hour to fully charge. The battery should last about 4 hours during video play back and 12 months on standby.

Fast forwarding and rewinding

Your Storybook Memories book has 5 buttons under the screen. You can skip to the next/previous videos, you can also fast forward through a video by simply pressing and holding the next (or previous) button and the video will start fast forwarding.